A look at what's going on in the field of user experience.
Quick! Think of the word “developer” or “coder” — what’s the first thing that comes to mind? Maybe a whiteish male in his twenties living in a busy metropolis, wearing a nerdy t-shirt and hoodie? Someone a bit like Mark Zuckerberg? Or maybe a younger Bill Gates or Sergey Brin? Any of the dudes from the HBO series Silicon Valley, perhaps? Certainly no one like me.
By tech standards, I’m old. I’m also female and a mother. I live in a midwestern town you’ve never heard of and will never visit — a town where the cows vastly outnumber the people. My hair color is (almost) natural and is no longer part of the ROYGBIV collection, so I have no perceived conference street cred. I own about a thousand geeky T-shirts, but never actually wear them in public, opting for more “girly” attire (or so was pointed out by a male colleague). On the surface, I look more suited to taking notes at a PTA meeting than writing code. I’m a bit of an outsider. A tech misfit.
Imagine you’re ready to apply for your next job. Like most busy professionals, you probably haven’t updated your résumé or your portfolio since you looked for your current job.
Now you need to update both, and you can’t remember what work you’ve done over the past few years. (In fact, you can barely remember what you’ve done over the past few months!)
In marketing, transparency and vulnerability are unjustly stigmatized. The words conjure illusions of being frightened, imperfect, and powerless. And for companies that shove carefully curated personas in front of users, little is more terrifying than losing control of how people perceive the brand.
Let’s shatter this illusioned stigma. Authentic vulnerability and transparency are strengths masquerading as weaknesses. And companies too scared to embrace both traits in their content forfeit bona fide user-brand connections for often shallow, misleading engagement tactics that create fleeting relationships.
This time to Gmail, Linkedin, and Whatsapp
Flippy McFlippersonOver the past four years, I’ve worked as a UX mentor and instructor. One of the classes I teach runs part time for ten weeks — which allows a fair bit of time to reincorporate key concepts. To highlight some of these concepts, I’ve begun using time itself as an example, and more specifically, flippy clocks.
The story of how I arrived at flippy clocks as a means to teach UX is as strange as you might imagine, involving a day exploring abandoned buildings in New Jersey with a journalist friend who found “Flippy McFlipperson” — an early 1970s flip clock — in a decaying warehouse (yes, she named it). Finding Flippy touched off a micro-obsession on the topic of flip clocks. The study of horology soon beat a path into my lesson plans. As it turns out flip clocks aren’t just whimsical time telling beasts from a bygone era: they’re great for highlighting key design concepts!
What designers have often ‘left’ out
By Steven Hoober
In addition to the misuse, misunderstanding, and bad implementations of perfectly good UX design patterns, we’ve long understood the concept of anti-patterns. These are things that we know don’t work well for users. We’ve clearly defined and documented them so we can avoid using them.
By Robert M. Schumacher and Gavin Lew
For machine-learning (ML) scientists to train artificial intelligence (AI) systems and algorithms, they need data. They collect many of the datasets they use to build AI systems from human behaviors and people’s interactions with the technology they use in their everyday lives.
By Jonathan Walter
Many articles about UX leadership focus on what managers do or target those who have direct reports. Such articles typically cover building a UX culture, hiring the right people, developing people, and of course, selling the value of User Experience to the C-suite. While these are all valuable pursuits that are vitally important to building a user-centered culture in your company, leadership does not end with directors, managers, or even team leads. Leadership extends to individual contributors, too. In fact, depending on your company’s UX maturity level, leadership arguably begins with individual contributors—perhaps you, the UX designer.